Studio Policy:
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We have 2 pathways for learning the pilates method: Private sessions or Group Sessions. If you prefer to begin with private work, understand that you must complete a minimum of 5 private sessions before joining a semi-private session. If you would prefer group pricing, consider starting in a beginner-level pilates group apparatus class. All students must have studio approval to move to a more advanced level of Group Class. We have five levels of Group Class.
- All session packages must be completed prior to expiration, no exceptions. Expiration begins from date of first appointment. First appointment must be scheduled within 2 weeks of purchase. Check packages for specific expirations.
- If you have a standing appointment, inconsistent attendance will result in loss of that time slot regardless of 24-hour notice.
- Please select your programs carefully as all sales are final. We accept cash, check and Visa/Mastercard.
Cancellation Policy:
To prevent being billed for missed appointments, 24 hours notice is required to either cancel or reschedule your session. Any appointments cancelled less than 24 hours in advance will be subject to a charge of 100% of service booked.
Please note that the cancellation policy is in place to minimize disruption to our clients and as a courtesy to our trainers who are compensated on a per client basis. If you have any questions or concerns, please contact the studio before beginning your sessions. We thank you for respecting this policy.
Refund Policy:
Unused balance of private or semi-private sessions can be exchanged for other Body Balance goods and services before the expiration date. The used portion transferred at the current Individual Session Rate.
GYROTONIC®, GYROTONIC EXPANSION SYSTEM® and GYROKINESIS® are registered trademarks of Gyrotonic Sales Corporation and are used with their permission.
